Privacy Policy

Last Updated: 20th December 2024

Welcome to Lazarus. Your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use Lazarus, an AI-powered platform designed to assist with will management and personal memory storage.


1. Information We Collect

1.1 From Patrons

We collect the following information to facilitate will management and personal memory storage:

  • Personal Details: Legal name, date of birth, address.
  • Will Information: Executors, assets, liabilities, burial preferences, digital assets, and charitable donations.
  • Engagement Data: Final messages, special thoughts, and memories for Beneficiaries, as well as responses to chatbot questions.
  • Voice Data (Optional): Voice recordings for transcription and, for premium users, voice training for personalized chatbot responses.
  • Interaction Data: Questions submitted by Beneficiaries and responses given to the chatbot.
1.2 From Beneficiaries

We collect minimal information from Beneficiaries:

  • Account Information: Name and email address (used for invite and sign-up purposes).
  • Interaction Data: Questions asked to the Patron chatbot and responses provided based on Patron data.

2. How We Use Your Information

We use the collected data to:

  • Facilitate guided conversations for will management.
  • Allow Beneficiaries to access Patron-approved information.
  • Provide secure and personalized chatbot interactions.
  • Enable voice-based interactions and transcription.
  • Improve the application’s functionality and user experience.
  • Notify users of major updates and events.

3. Data Security

Your data security is critical to us. We use industry-standard practices to protect your information, including:

  • Encryption: All data is encrypted in transit and at rest.
  • Secure Infrastructure: Data is stored on secure AWS servers.
  • Access Controls: Beneficiaries can only access Patron data that has been explicitly approved.

Despite our best efforts, no security measures are completely foolproof. By using Lazarus, you acknowledge and accept this risk.

4. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share your data only under the following circumstances:

  • With Your Consent: When you explicitly authorize sharing with Beneficiaries or other third parties.
  • Legal Compliance: If required by law or to comply with legal proceedings.
  • Service Providers: With trusted third-party providers (e.g., AWS) to facilitate our services, under strict data protection agreements.

5. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access and Portability: Request a copy of your data.
  • Correction: Correct any inaccuracies in your data.
  • Deletion: Request deletion of your data. Note that deleting essential data may impact your ability to use Lazarus.
  • Withdraw Consent: Opt out of optional data collection, such as voice training.

To exercise these rights, contact us at support@lazarus.ai.

6. Data Retention

We retain your data for as long as your account remains active or as necessary to provide our services. Upon account deletion, your data will be permanently removed from our systems within 30 days, except where retention is required by law.

7. Children’s Privacy

Lazarus is not intended for users under the age of 18. We do not knowingly collect data from children. If you believe we have collected data from a minor, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting. We encourage you to review this page periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

Email: privacy@lazarus.ai

By using Lazarus, you agree to this Privacy Policy. Thank you for trusting us with your data.